Hello, I visited the flydubai colombo office in Sri Lanka and had a very reassuring experience. It’s located at Jetwing House II, Nawam Mawatha in Colombo and also has a counter at Bandaranaike International Airport. The staff greeted me warmly and answered my travel questions in a clear and calm manner. They walked me through booking, baggage rules, pet travel details, and check-in processes without making anything feel complicated. The office felt organized and professional, which made the visit comfortable. In my words, the service was friendly, patient, and made me feel confident about my trip.